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The MCPL Blog: IT Updates

Auto Repair Source: Access Error

Auto Repair Source error screenshot

March 9, 2020

Unfortunately, there is currently an issue when accessing Auto Repair Source. Upon accessing the resource, you may encounter a page asking for a username and password. This is an error, and BadgerLink staff are working to resolve the issue.  We will update when you are able to access Auto Repair Source again. Thank you for your patience! (Source: https://badgerlink.dpi.wi.gov/bulletin/2020/03/error-when-accessing-auto-repair-source.)

Online Resources Technology IT Updates

Value Line is experiencing technical difficulties

Value Line screenshot

December 3, 2019

Update: As of the evening of 12/4, access to Value Line has been restored. Thank you for your patience! At some point today, Value Line -- our online resource for researching stocks, mutual funds, etc. -- started experiencing some technical difficulties and is currently unavailable. Value Line staff have been notified of the situation and are working to resolve the issue as quickly as possible. We will update this post once access has been restored.

Online Resources IT Updates Technology

Unavailable 9/27-9/30: BadgerLink Resources & Interlibrary Loan

BadgerLink homepage screenshot

September 20, 2019

Due to a system upgrade, patrons will be unable to access a number of the library's online resources on Friday, 9/27, 7pm, continuing through Monday, 9/30, 7am – specifically, BadgerLink resources and the interlibrary loan catalog (WISCAT). Popular BadgerLink resources affected by this outage include: U.S. Newsstream Newspapers.com: Library Edition Archive of Wisconsin Newspapers Auto Repair Source Popular Magazines in BadgerLink HeritageQuest EBSCO All Databases LearningExpress Library Consumer Reports Newspaper Source Plus NoveList K-8 If you have any questions or issues accessing these resources after the outage, please contact us. Thank you...

IT Updates Online Resources Technology

Currently Unavailable: Online Resources & Interlibrary Loan (WISCAT)

computer lab

September 11, 2019

Update: Access to these resources has been restored. BadgerLink and WISCAT are temporarily offline, affecting access to some of our online resources and the interlibrary loan catalog. This is an unplanned outage. This article will be updated once these resources are accessible again. If you need immediate assistance, please contact us.

IT Updates Technology Online Resources

Library Catalog (V-Cat) temporarily offline

V-Cat screenshot

June 20, 2018

Update: The library catalog is available again as of approximately 2:15 this afternoon. Shortly before 11 a.m. this morning, the Library Catalog (V-Cat) experienced an outage which is ongoing. This affects the online catalog from home as well as in the library, and also limits our ability to quickly check out items to patrons. More information forthcoming. Thank you for your patience!

IT Updates Catalogs and Collections

Library Catalog (V-Cat) Planned Maintenance 10/31

V-Cat screenshot

October 27, 2017

UPDATE: As of Tuesday, October 31, 7:30 a.m., the Library Catalog (V-Cat) and related services are back online. If you experience any difficulty accessing the catalog, your library account or online resources, please contact us. Thank you for your patience during this transition! The Library Catalog (V-Cat) and many Online Resources will be unavailable on Tuesday, October 31, approximately 12:30-8:00 a.m. During this time, the servers that support V-Cat will be migrated to a virtualized environment for greater efficiency. While we intend to have everything up and running before our libraries open for business, it is not impossible for related services to be affected later in the day....

IT Updates Catalogs and Collections WVLS Technology

Library Catalog (V-Cat) access restored as of 9 a.m.

V-Cat screenshot

May 15, 2017

UPDATE: Library catalog access has been restored. If you continue to experience issues accessing the catalog, please contact us. Thank you for your patience! As of 7am: The library catalog has been offline for routine maintenance since 3am and will be restored very soon. Thanks for your patience!

Catalogs and Collections IT Updates

"Home Access" is restored for ReferenceUSA, Value Line and ProQuest!

computer lab

November 15, 2016

As of this afternoon, patrons may once again access ReferenceUSA, Value Line and Wausau Daily Herald Archive (ProQuest) from home using their library cards.  Access to these resources from home went offline due to technical difficulties that seem to have started on Monday, November 14. If you experience any futher difficulties using these resources, please contact us. Thanks for your patience!

IT Updates Technology Online Resources