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Providing Better Service to Customers With Hearing Loss!

May 2, 2013

The Marathon County Public Library recently installed 'Hearing Loop' devices at the Main, Children's and Reference desks at the Headquarters Library in Wausau. 

Hearing Loops are a type of Hearing Assistive Technology that work in conjunction with hearing aids or cochlear implants. They pick up the staff person's voice via a microphone and transmit it wirelessly to the hearing aid or implant worn by the customer. The customer thus receives a direct, clear signal that is not garbled by distance or background noise.

These devices will enable staff to better assist customers with hearing loss while maintaining customer privacy.

 



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