FAQ: How will I know my group visit request is granted?
If you do not require assistance, we will not contact you unless we anticipate a conflict with another group. (Note: We will not restrict your group from visiting the library.)
If a request requiring assistance is approved, we will reply in writing (email is preferred).
If a visit requiring assistance is not possible, we will reply to your group in writing (email is preferred) with an explanation and possible alternatives for your visit.