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How will I know my group visit request is granted?

FAQ: How will I know my group visit request is granted?

Answer:

If you do not require assistance, we will not contact you unless we anticipate a conflict with another group. (Note: We will not restrict your group from visiting the library.)

If a request requiring assistance is approved, we will reply in writing (email is preferred).

If a visit requiring assistance is not possible, we will reply to your group in writing (email is preferred) with an explanation and possible alternatives for your visit.