FAQ: How do I renew my library account?
Library accounts expire automatically every two years -- regardless of how often you use the library. This provides an opportunity for library staff to update your contact information. (Note: If you have a "temporary account," your card will expire after six months.)
In order to renew your account, please contact us or visit your local MCPL. You will need to provide your library card number and show ID in most cases. For account security reasons, we may ask you to call us during business hours or stop by if we cannot verify certain account details.
Common error messages that suggest your account may need to be renewed or updated:
- "There is a problem with your library record." ...in the Library Catalog (V-Cat).
- "Your library card has expired." ...in Wisconsin's Digital Library (Overdrive / Libby)